Support
Help and contact
Write to us
support@amidami.app — a real person reads that inbox. Tell us what you were doing, what you expected and what happened: it saves us a round trip.
For anything about your data, or to delete your account, write from the email address on your account: that is what lets us check it really is you.
Frequently asked questions
How do I create a party?
Go to the Calendar hub and tap the “+” button at the bottom right. Fill in the title, the date and the place.
How do my friends see my party?
You choose your guests at the “Invites” step when you create it, and you can add more afterwards from the party, with “Invite friends”. For someone who isn’t your friend in the app yet, send them the party link: their answer is a request that you approve. The other option: make your party public, and it then shows up in “Open events”, on other members’ home screens. You can see the answers on its page.
What are groups for?
A group holds the friends you get together with often. When you create a party, tick a group to invite all its members at once — you can tick several, and untick whoever you like right after.
Who can see my profile?
By default your name, your username, your city and your photo are visible to other members; your contact details and your social accounts are visible to your friends only. Turn on “Private account” in Settings → Privacy to keep your full profile for your friends. Nothing is visible from the web, and nothing is indexed by search engines.
What is the “Friends of friends” row?
On the home screen, it shows you friends of your friends who aren’t yours yet: always an accepted friend in common, never a directory. “Add” sends a request that the other person accepts or not. To stop appearing there, or in the “Suggestions” row: Settings → Privacy → “Suggest me to other people”. It is all explained on the “Friends of friends” page.
Do all my friends need the app?
No. Send the party link: the person opens it in their browser, sees the party, answers, chats and adds their photos, without installing anything. Their answer is a request that you approve yourself — nobody joins a party unless the host has decided so.
Someone sent me a link and I don’t have the app?
Open it: the page shows up in your browser, with nothing to install. You see the party, and you can answer, chat and add your photos. Your answer is a request: the host lets you in, and you get an email at that point if you left your address.
I have lost my answer to an invitation?
If you have changed browser or phone, the page no longer recognises you. Tap “I already replied”, in the bar where you answer: a six-digit code is sent to the address you had left, or to the one on your AmidAmi account. If you did not leave any address, there is unfortunately nothing to recognise you by.
How does the kitty work?
It counts, it does not pay. Everyone notes what they put in, the app adds it up and shows who paid what. No amount goes through AmidAmi, no bank card is ever handed to it, and no commission is taken.
How do I know who is driving?
In the party page, the rides section: whoever takes their car offers seats, says whether they are doing the way there, the way back or both, and the others sign up. It is friends getting organised, not a transport service — AmidAmi takes no part in any journey.
What does a “view once” photo mean?
It opens a single time: you hold your finger down to see it, and it then disappears from the chat. The file is erased from the server 30 days after it was sent, whether it was opened or not.
I am not getting notifications?
Check Settings → Notifications in the app first, then AmidAmi’s permission in your phone settings. If both are right and nothing arrives, write to us and tell us your phone model.
How do I report or block someone?
Report: the menu on a message or a photo, or the person’s profile. Block: their profile — you stop seeing each other, both ways, immediately. For clearly illegal content, also write to us at support@amidami.app: we act without delay.
How do I delete my account?
Settings → Delete my account, at the bottom of the screen. Everything is erased immediately and for good: parties you hosted, photos, messages, groups, party templates and trophies. There is no going back. The details, and what to do if you no longer have the app, are on the Delete my account page.
How much does it cost?
Nothing. AmidAmi is free: no subscription, no in-app purchase, no advertising, no paid tier unlocking a feature. The kitty only counts who paid for what: no money goes through AmidAmi and no commission is taken.
Where do I download the app?
On iPhone, AmidAmi is available for free on the App Store. The Android version is coming soon: its link will show up on the home page.